Refund policy

REFUND POLICY

We offer a 14-day return policy from the date you receive your item.

To be eligible for a return, items must be unused, unworn, and in original condition with all tags attached.

To start a return, contact us at: gymbassxgbx@gmail.com

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed to your original payment method within 5–10 business days.

We do not accept returns for:
- Gift cards
- Final sale items

If your item arrives damaged or defective, please contact us within 48 hours of delivery.